TrustPOS

Privacy & business information.

How we use information collected through our website and enquiry forms on Facebook and Instagram, and how to contact us.

Who we are

TrustPOS is the trading name of Kayden Smith, a sole trader providing card-machine and payment-solution information to UK businesses.

TrustPOS
80 Burlington Road
Blackpool
FY4 1JR

kayden@trustpos.uk
07701 219965

Information we collect

With your enquiry, we record a short source label, campaign label and guide identifier where available, to understand which pages lead to useful enquiries. These labels are carried in links within this website. This feature uses no cookies or browser storage and does not record full referring URLs or browsing history. If a source is unavailable, it is recorded as unknown.

When you request a quote, we collect your name, business name, email address, telephone number, business type and estimated monthly card turnover.

We also use Cloudflare Turnstile to help prevent spam and abuse. This may process limited technical information needed to protect the form.

Facebook and Instagram enquiries

If you submit a TrustPOS enquiry form on Facebook or Instagram, Meta provides us with the details you choose to submit: your name, phone number, company name, business type and whether you already take card payments. Meta may prefill information from your profile; please check it before submitting.

We use these details to respond by phone to your request about the advertised payment service and to keep a record of that enquiry. Submitting the form does not apply for a payment service or sign you up for unrelated ongoing marketing.

Your enquiry is stored in Meta's lead-ad tools. TrustPOS may also keep a copy in its secure enquiry records for the retention period below. Meta processes information under its own Privacy Policy. Contact TrustPOS using the details above to exercise your rights over the information we hold.

Why we use it

To respond to your quote request and recommend a suitable payment option.
To take steps you ask us to take before entering into a contract.
To keep a record of enquiries and follow up where appropriate.
To protect our website and form from spam or fraudulent submissions.

Who we share information with

Your details are seen only by TrustPOS and trusted providers that help us run the website, quote form, email and secure enquiry records. If you choose to continue with a payment provider, their own privacy information will apply to the next stage.

We do not sell your personal information.

How long we keep it

We keep quote enquiries for up to 12 months from the latest contact, then delete them securely unless we need to retain them for a legal reason.

Your choices and rights

You can ask us to access, correct, erase or restrict the personal information we hold about you, or object to how we use it. Email kayden@trustpos.uk and we will help.

You can also complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how your information is handled.

Optional statement comparison

You can choose a PDF, JPG or PNG merchant statement in the savings checker. Its text is read in your browser to suggest card turnover, transaction count, processing fees and machine rental. Reading alone does not send the statement to TrustPOS or an external AI service.

Check the suggested amounts and make sure they cover one month. If you then request a quote and tick the statement permission box, we receive the original file by email together with your contact details, reviewed figures and estimated comparison. The comparison details are also recorded in our enquiry sheet. Our existing Google enquiry service and Microsoft email service process this submission for TrustPOS.

The statement is used to review your costs and respond to your enquiry, and follows the enquiry retention period above. It is not published. You can remove the file before submitting or use the calculator without a statement.

Keeping your details safe

For a statement comparison, upload only the merchant charge summary needed to check your costs. Cover account numbers, bank details, customer or card details and anything unrelated to the comparison before choosing the file. Do not upload bank statements, identity documents, passwords or full card numbers. If an application is needed, we will explain the appropriate secure route.

Last updated: 20 October 2026